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Business Business Insurance Care and Medical Complementary Therapy Insurance

No matter how well you look after your clients, it is vital that you protect yourself in case something goes wrong. Clients put their safety in your hands on a daily basis and any mistake can have major implications.

Insurance for complementary therapists has been designed to provide protection against an allegation of malpractice arising from most types of complementary therapy.

  • Public liability and product liability £5,000,000 limit of indemnity
  • Cover for beauty therapists and hundreds of other approved therapies
  • Loss of reputation cover as standard
  • Specific policies for Association of Reflexologists and International Federation of Aromatherapists members

The Alan Boswell Group Difference

ABG difference

We’re the approved insurance brokers for both the Association of Reflexologists and the International Federation of Aromatherapists demonstrating our expertise in this complex trade. Whether you are a member of an association or not we can deal expertly with your needs.


Association of Reflexologists

Reflexologists Insurance provides comprehensive public and products liability insurance as well as malpractice cover.

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International Federation of Aromatherapists

Insurance for complementary therapists has been designed to provide protection against an allegation of medical malpractice arising from most types of complementary therapy. Cover includes…

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Unaffiliated Therapists Insurance

For practitioners not affiliated with the AoR or IFA we offer a fully comprehensive complementary therapists insurance scheme.

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How our customers rate us

Always provide a first class service. Easy to renew insurance online and send a reminder in good time regarding this.

Mrs Potts - Complementary Therapy Insurance

Complementary Therapy Insurance in detail

Complementary therapy insurance provides the following covers:

  • Public liability Cover for claims arising from third parties arising out of the course of the business.
  • Products liability Cover for claims arising from third parties resulting from products used, sold, or supplied arising out of the course of the business.
  • Malpractice cover This includes protection for claims arising from bodily injury, mental injury, illness, disease or death of any patient caused by any negligent act, error, or omission.
  • Loss of reputation Provides £25,000 of public relations support If you have innocently suffered a loss of reputation following a claim, which has been successfully defended.

Extensions available include:

  • Business equipment Cover for equipment used in the day to day operation of your business.

Approved therapies

Alan Boswell Group supply insurance for over 150 therapies. Please review the list below:

Approved Therapies


  • Cover is provided for the policyholder to practice at demonstrations and talks, but no cover is afforded for members of the public to practice at such events.

  • The selling of products is excluded, other than, sale, supply, or prescription of any preparation in connection with the treatment of a client.

  • Yes, this is covered.

  • Yes, cover is provided, but claims arising from any condition directly caused by or associated with this condition are excluded.

  • Yes, this is covered.

  • Cover is on a claims occurring wording so if cover was in force at the time of the incident insurers will in accordance with the policy terms and conditions deal with the claim.

  • Yes, cover only applies to UK residents with a UK bank account.

  • The Alan Boswell Group complementary therapy scheme has approved over 150 different types of therapies already approved by underwriters, including all forms of massage, reflexology, aromatherapy, Doula work, manicures, pedicures, Reiki, hairdressing, and beauty therapies. Review the full list here:

    Approved Therapies

  • This insurance scheme only recognises fully certified courses and does not recognise online course or online assessment. The only time an online course will be agreed is, if a member is fully certified in that particular therapy and the online course(s) involves an add-on or tweak of the original technique. Online courses are never accepted when it involves use of, or application of, heat.

    • Aqua Chi Detox
    • Caci (non-surgical facelift)
    • Colonic irrigation
    • Dance movement therapy
    • De-cluttering
    • Deeksa Giver
    • Derma rolling
    • Diet counsellor
    • Electrolysis
    • First aid
    • Fitness training – testing of pulse, blood pressure, height or weight to ascertain if OK to participate in physical fitness class
    • Garra Rufa spa treatment
    • Gentle birthing
    • Gerson diet therapy
    • Gua Sha (excluding Facial Gua Sha)
    • Hair extensions
    • Hartmath
    • Holistic pelvic care
    • Horse Bowen technique
    • In cases involving bi-polar, the client should seek his/her GP’s approval prior to commencing treatment.
    • Ingestion of any oils
    • Katseye blends
    • Kore therapy
    • Law of Attraction
    • Motivation therapy
    • NAET allergy testing
    • Non personal awareness
    • Pharmacy technician
    • Psych-K
    • Reflexology performed on cancer patients or those with infertility issues is covered, however failure for the condition (i.e cancer remission or failure to conceive) is not covered.
    • Sah Khrem
    • Shamballa Healing
    • Tarot cards and mediumship
    • The policy excludes cover for any treatments carried out against the advice of the relevant professional body or medical practitioner.
    • Therapies relating to fertility or anything of a sexual nature, including counselling.

Get in touch

Speak directly to our team
01603 649725
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Tom Head
Tom Head

Team Leader

Tom joined Alan Boswell Group in February 2001, having worked at Heath Lambert for two years. Tom is based in our Norwich office and, having…